Frequently Asked Questions
Everything you need to know about our prehistoric treasures.
Are your Megalodon teeth authentic?
Yes, every tooth we sell is 100% authentic and ethically sourced. We do not sell replicas or casts. Each specimen comes with a Certificate of Authenticity detailing its origin and approximate age.
How do you ensure teeth aren't damaged during shipping?
We use professional-grade protective packaging, including custom-fit foam and heavy-duty boxes, to ensure your fossil arrives in pristine condition. All shipments are fully insured for their purchase value.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your fossil, you can return it in its original condition for a full refund, minus shipping costs.
Do you ship internationally?
Yes, we ship our fossils worldwide. Please note that customers are responsible for any customs duties or import taxes required by their specific country.
How are the teeth cleaned and restored?
Most of our teeth are 'all-natural,' meaning they have only been cleaned of debris. If a tooth has undergone any minor restoration or stabilization, this will be clearly disclosed in the specific product description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.